Returns & Refund Policy
At Nilkamal Furniture, we strive to ensure your home shopping experience is seamless; however, if you are not satisfied with your purchase, you can initiate a return within 7 days of delivery. Please ensure the furniture remains in its original condition and packaging to qualify for a full refund or exchange.
Initiate Request
Log into your account and navigate to 'My Orders' to select the item you wish to return and submit a formal request.
Quality Inspection
Our specialized team will schedule a visit to your premises to inspect the furniture for any damages or manufacturing defects.
Reverse Pickup
Once the inspection is approved, we will arrange for a free professional pickup of the item from your registered address.
Refund Processing
After the item reaches our warehouse and passes final checks, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing